Frequently Asked Questions

Our average response time across Barrie is 20 minutes. We dispatch the nearest available technician immediately when you call. In some neighbourhoods we're there in under 15 minutes — we never leave you waiting.

No — we use professional non-destructive entry tools. Lock picking and bump key techniques open your lock the same way your key does, without any damage to the lock or door frame. Drilling is a last resort and only discussed with your permission.

Home lockouts in Barrie start at $79, with the final price depending on time of day and lock complexity. We quote you the exact price on the phone before dispatching — no surprise charges when we arrive.

Rekeying is almost always the right choice. It's faster (done in minutes), costs less, and makes your old key completely useless. Unless the lock itself is damaged or you want to upgrade security, there's rarely a reason to replace the whole lock.

Yes — we use air wedge systems and long-reach tools that create a safe gap without bending your door or touching paint. For most vehicles we never touch the window seals or weather stripping. We handle everything from Honda Civics to modern BMWs.

Ask for our licence number before we arrive — we're fully licensed and bonded in Ontario and will provide documentation on request. Avoid services that quote extremely low prices on the phone then charge ten times more on arrival. We quote firm prices upfront.

Yes — we install and fully configure smart locks including Schlage Encode, Yale Assure, Kwikset Halo, and August Wi-Fi locks. Setup includes your access codes, app connection, and a walkthrough so you know how everything works before we leave.

Absolutely. You don't know who has copies of the previous owner's keys — past tenants, contractors, neighbours. Rekeying all exterior locks is a $49-per-lock investment that gives you complete peace of mind from day one. We can do your whole house in one visit.